01The route
Request · any channel
Voxket Nav · picks the model
Voxket Sens · small, fine-tuned models
- Onboarding
- Support
- Documents
- Payments
Frontier model · only the rare, hard case
Guardrails + audit
Action · in your systems
Voxket AI Office · Go beyond intelligence
The AI office where your SOPs become running workflows.
AI employees trained on your SOPs. On every channel. Next to your team.
- 24/7always open
- 70+languages, 22 Indian
- 100%of work reviewed
- up to65%lower cost per case
- SBI Pension Funds
- Punjab National Bank
- Nanyang Technological University
- Nuvama
- Altimetrik
- Whirlpool
- Škoda
- Monginis
- Quess
- MarketsandMarkets
- Bandhan Technologies
- Elica
- Kauvery Hospital
- Bhartiya City
- Sarvagram
- B.B. Banthia Finance
- Chhotu Maharaj
- Docfliq
- SuperSeva
- Rubic Solution
- Muzigal
- Harikripa Hospital
- Anantax Technologies
- B2B Hospitality
- Comex Computer
- Morr
AI SOPs
Give us an SOP. Get back a running workflow.
Upload an SOP. Voxket builds an AI employee from it, runs it in your Voxket AI Office and traces every session, with your people in the loop.
1Your SOP
Customer onboardingSOP-ONB-04.pdf
1Call new customers within an hour.
2Ask for ID and address proof on WhatsApp.
3Check the documents are clear and genuine.
4All good? Open the account and email the welcome pack.
2 rules1 approval3 channels
4Observability
Live sessions
- Priya NairID proofQueuedDone
- Harpreet SinghWelcome callQueuedDone
- John DoeAddress proofQueuedMSWith ComplianceApproved
MSJohn · with MeeraApproved by Meera
86%resolved without a person
2AI employee
OnboardingWaiting for your SOPLearning step 1 of 4Learning step 2 of 4Learning step 3 of 4Learning step 4 of 4Ready
- 1Calls within the hour
- 2Collects ID proof
- 3Checks documents
- 4Opens the account
3Voxket AI Office
- Builds
- Moves in
- Runs
1Your SOPIn plain English
Customer onboardingSOP-ONB-04.pdf · 4 stepsReadingRead
- 1Call new customers within an hour.
- 2Ask for ID and address proof on WhatsApp.
- 3Check the documents are clear and genuine.
- 4All good? Open the account and email the welcome pack.
2AI employeeBuilt from your SOP
Onboarding AI employeeWaiting for your SOPLearning step 1 of 4Learning step 2 of 4Learning step 3 of 4Learning step 4 of 4Built from your SOPBuildingReady
- 1Calls within the hourVoice
- 2Collects ID proofWhatsApp
- 3Checks documentsDocuments
- 4Opens the accountCore banking
Knows2 rules1 approval3 channels
3Voxket AI OfficeRuns it
- Builds
- Moves in
- Runs
Reads your SOP and builds an AI employee.The AI employee moves into your AI office.Runs every session: four teams, one of your people in each.
4ObservabilityEvery session traced
Live sessionsToday
- Priya Nair Step 2 · 10:42ID proofQueuedDone
- Harpreet Singh Step 1 · 10:44Welcome callQueuedDone
- John Doe Address proofQueuedReviewingApproved
86%15 ptsresolved without a person, this week
128 today124 resolved4 with your team
The AI BPO maths
Run your operations at up to 65% lower cost.
The output of a BPO. The economics of software.
Pay for work done, not for seats.
Already running at enterprise scale
- ~1M/monthConversations handledCalls, WhatsApp, email and chat
- 500K/monthVoice callsInbound and outbound
- 325K+/monthWhatsApp messagesDelivered in production
- <400msResponse timeA typical reply
- 20+Enterprise clientsBanks and NBFCs
- 70+LanguagesIncluding 22 Indian languages
What an AI employee can do
Talks. Writes. Observes. Remembers. Acts.
Day 1 · WhatsApp
Asks for a slot
Day 1 · Email
Booking confirmed
Day 2 · Call
Calls to change it
Day 2 · Handoff
A person joins, briefed
Day 2 · Web chat
Tracks it online
Multiple channels, Unified context.
Departments
An AI employee for every department, inside your org chart.
Each department gets AI employees trained on its own SOPs. Your people lead every one of them.
Departments
An AI employee for every department, inside your org chart.
Each department gets AI employees trained on its own SOPs. Your people lead every one of them.
Platform
Five layers. One AI office.
From the channel your customer uses to the models on your servers. Follow one request through them.
- 01ChannelsA customer asks for a refund on WhatsApp
- 02AI employeesYour Support AI employee picks it up
- 03AI SOPsIt follows your Refunds SOP
- 04Voxket CoreCore checks the ₹2,000 limit and logs every step
- 05Sovereign StackIt runs on Voxket Sens, our own model, on your servers
Your customer
Your servers
Your customer
Your servers
01Channels
Every channel lands in one inbox. This one comes in on WhatsApp.
WhatsAppVoiceEmailWeb chat
Channels, step by step
- 1A WhatsApp message comes in
- Who is it? Matched to their account
- 3Joins one thread, whatever the channel
- 4Sent to the right AI employee
One inbox for every channel.
Every channel answered. Every task executed.
Your customers reach out Your AI office handles it.
Voxket’s AI workforce uses your SOPs to complete the job in real time and passes the call to your human team without missing a beat.
Hi, can I move my appointment to Friday?
Of course. Friday has 11 am or 4 pm free. Which suits you?
4 pm, please.
- Moved to Friday, 4 pm. Confirmation sent on WhatsApp.
- Available round the clock
- In your caller's language
- Human Handover
Compliance
Certified where it counts. Built for the rules you follow.
Independently audited for security, and built around the data laws that protect your customers.
SOC 2 Type II
Security, availability and confidentiality
Certified
ISO/IEC 27001:2022
Information security management
Certified
DPDP Act
India's data protection law
Built for it
Comparison Matrix
A Traditional Office vs Voxket AI Office.
Same processes. Exponentially better execution. Voxket runs your existing SOPs around the clock, eliminating delays, enforcing 100% compliance, executing backend tasks live, and driving down operational costs.
TraitA Traditional OfficeVoxket AI Office
Open hours9 to 6Nights and weekends wait24/7Nights, weekends and peaks
More capacityHire and trainWeeks before anyone is readyAdd AI employeesTrained on your own SOPs
Follows the SOPSometimesDepends on who's on shiftEvery timeThe SOP is the workflow
Customer historyRepeatedCustomers tell it againRememberedAcross every channel
LanguagesWhoever is freeOne or two per person70+22 of them Indian, in the customer's own
Quality checks~2% sampledSpot checks, after the fact100% reviewedEvery session, by the Audit AI employee
Running costGrows with headcountSalaries, seats, overtimeUp to 65% lowerPay for work done, not for seats
Bring one SOP and see the difference on your own work.
People stay in charge
AI takes the volume. Your people take the judgment.
Set the limits once. Above them, the AI stops, hands over with the whole story and waits for a person.
HandoffYour team gets the whole story
Handed to your team · 10:44Waiting for you
Late delivery, customer asking for a manager
Order #4610 is six days late. The AI apologised, then handed over.
Your team gets
- What happened, in three lines
- The whole chat and order history
- A suggested next step: free delivery
Small models, big savings
You don't need a big model to solve a small problem.
Voxket Nav sends each step to a small Voxket Sens model trained on that SOP. Frontier only for the hard cases.
Fewer mistakes
Knows your process
Lower token bill
No frontier prices for routine steps
Faster replies
Quick enough for live calls
Runs on your GPUs
Fits inside your walls
Trust
Complete Privacy. Absolute Traceability.
Data masked at source. Deployed on your infrastructure. Every AI decision fully audited with complete reasoning intact.
Data masked
IDs and numbers hidden from the AI
Your servers
Fully air-gapped if you want
Locked down
AES-256, TLS 1.2+, your SSO
Evidence first
Every flag shows why
The customer writes
My PAN is ABCDE1234F and my card ends in 4421.
Masked before any model reads it
The AI sees
My PAN is •••••••••• and my card ends in ••••.
It can still answer and act; it never holds the numbers.
What is Voxket?
Voxket is an AI workforce platform. Its AI Office gives businesses AI employees (AI agents trained on their own SOPs) that answer and make calls, write on WhatsApp, email and web chat, read documents and act in their systems, with their team in the loop for approvals and handoffs.
What is an AI workforce?
An AI workforce is a team of AI agents that each do a defined job, such as reception, support, collections, onboarding or audit, working alongside people. Unlike a single chatbot, each AI employee follows a written SOP, acts in business systems and passes cases to people at set limits.
Which channels do Voxket's AI agents work on?
Phone calls (inbound and outbound), WhatsApp messages and WhatsApp calls, email, web chat, and chat, voice and video widgets in your website or app, with one memory of each customer across all of them.
Which languages do the AI agents speak?
70+ languages, 22 of them Indian, including Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, Malayalam and Gujarati. Customers speak or write in their own language and the AI replies in it.
How do AI employees learn our processes?
You bring an SOP, the document your team follows today. Voxket turns it into an AI SOP: the steps, rules and approval limits the AI employee follows on every case. When the SOP changes, the AI's behaviour changes with it.
Can we automate our own use case?
Yes. If a task follows a written process, it can run as an AI SOP: collections, KYC and onboarding, verification calls, appointments, order status, lead qualification, service booking, failed deliveries, outage lines and more. Start with one SOP and add departments over time.
Is Voxket secure and compliant?
Voxket is SOC 2 Type II and ISO/IEC 27001:2022 certified and built for India's DPDP Act. Personal data is masked before the AI reads it, every decision is recorded, and the whole platform can run on your own servers, fully air-gapped.
How much can an AI workforce save?
Up to 65% lower cost per case for the same work, by Voxket's model, because you pay for work done rather than for seats, shifts and overtime. A pilot on one SOP measures your own baseline.
Voxket AI Office
Your AI office is ready when you are.
Bring one SOP. We'll show it running.
Go beyond intelligence.