Voxket use cases: AI employees for the work your industry repeats
Banking & NBFCFull workflow →
EMI collections and promise-to-pay
Example: a borrower asks to split this month's EMI
- accounts a month
- 100K
- accounts a month
- handled by AI
- 85%
- handled by AI
- to go live
- 4 wks
- to go live
Banking & NBFCFull workflow →
EMI collections and promise-to-pay
Example: a borrower asks to split this month's EMI
- accounts a month
- 100K
- accounts a month
- handled by AI
- 85%
- handled by AI
- to go live
- 4 wks
- to go live
Hardship callBorrower can't pay in full
Borrower
I can't pay the full EMI this month. Can I pay some of it now?
Voice
Part payment on loan LN-4521, understood in the first turn.
Case record
- 01Request loggedPart payment
- 02Plan offered₹6,000 now
- 03Payment matchedUTR 4108 7723
- 04Waiver approved₹590
- 05Promise to pay₹4,200 by 20 Oct
Banking & NBFCFull workflow →
EMI collections and promise-to-pay
Example: a borrower asks to split this month's EMI
- accounts a month
- 100K
- accounts a month
- handled by AI
- 85%
- handled by AI
- to go live
- 4 wks
- to go live
01Hardship callBorrower can't pay in full
Borrower
I can't pay the full EMI this month. Can I pay some of it now?
Voice
Part payment on loan LN-4521, understood in the first turn.
02Plan offeredInside the collections policy
AI employee
You can pay ₹6,000 today and the other ₹4,200 by the 20th, with no late fee.
Collections policyLoan systemYour SOP
Every option offered is one the collections policy allows.
03Payment matchedScreenshot to loan account
Borrower · Done. I've sent you the payment screenshot.
AI employee
Got it. UTR 4108 7723 matches ₹6,000 against your loan.
Payment screenshotDocument intelligence
The screenshot is read and matched to the loan account.
04Waiver approvedA supervisor decides
Borrower · Can you also waive the bounce charge?
Collections supervisor
Approved. The ₹590 bounce charge is waived this once.
Your team
Waivers above policy go to a supervisor with the whole call, within 2 hours.
05Case closedPromise to pay on file
On record
Promise to pay: ₹4,200 by 20 Oct. Receipt sent on WhatsApp.
Call recordedCalling hours checkedDisclosures checkedApproval loggedAudit trail
Ready for your auditors and the regulator, call by call.
Case record
- 01Request loggedPart payment
- 02Plan offered₹6,000 now
- 03Payment matchedUTR 4108 7723
- 04Waiver approved₹590
- 05Promise to pay₹4,200 by 20 Oct
Voxket AI Office
Your AI office is ready when you are.
Bring one SOP. We'll show it running.
Go beyond intelligence.