🍽️ Restaurants
Automate Reservations, Orders & Customer Delight
Your AI concierge for reservations, takeout, and feedback.
💡 The Challenge
Restaurants live on speed and service.
Missed calls
= missed tables
Staff overload
= poor hospitality
Staff spend hours managing reservations, delivery orders, and feedback — leaving little time for what matters most: hospitality.
Voxket gives restaurants an AI-powered front desk — booking tables, taking orders, confirming deliveries, and gathering feedback 24/7.
🧩 Top 5 Frontline Use Cases
Table Reservations
Handle bookings, confirmations, and waitlist management instantly.
Delivery Orders & Updates
Automate order confirmations and real-time status updates.
Menu Inquiries & Recommendations
Answer menu questions, suggest dishes, or share offers.
Feedback & Loyalty Collection
Capture customer sentiment post-visit and sync with CRM.
Event & Catering Requests
Manage bulk or custom catering inquiries seamlessly.
⚙️ How Voxket Agents Solve This
Voice Agent
Answers reservation calls and books tables automatically.
Chat Agent
Handles online delivery orders or menu queries.
Outbound Campaigns
Calls regulars for special offers or reminders.
IVR Agent
Smart routing between dine-in, delivery, or event lines.
Video Agent (Beta)
Visual concierge for fine-dining or franchise onboarding.
🔗 Integrates with:
Zomato for Business, Swiggy Partner, Google Reserve, Square POS, Zoho CRM
💡 Your restaurant's digital maître d', available 24/7.
🔗 Deployment Options
Voice Agent
Reservation and inquiry hotline
Table bookings
Chat Widget
Online menu and ordering assistant
Web/app orders
IVR Agent
Delivery updates & waitlist management
Call routing
Video Agent (Beta)
Visual concierge for VIP customers
Premium dining
🧠 Monitoring & Deep Analysis
Ask Deep Analysis Agent:
"Which days see the most reservation calls?"
"What's our most requested dish this week?"
💡 Data that tastes like growth.
💼 Business Impact
Missed Calls
Reduced by 80%
Booking Accuracy
99% confirmed reservation rate
Order Processing Time
3× faster than manual handling
Customer Retention
+20% increase from loyalty outreach
Operational Cost
40% lower call volume per outlet
⚙️ Technical Highlights
Real-time integration with POS & delivery APIs
Auto-scheduling for reservations
Multi-lingual support for diverse customer base
Sentiment-aware escalation to staff
Guardrails for policy-sensitive queries (refunds, hygiene)
Live dashboards for peak hour load
Voice cloning for consistent brand voice
Web SDKs for embedding into reservation widgets
